Microguru Corporation

Questions

Answers

Is GL Online secure and reliable?
GL Online uses industry-standard SSL to encrypt data communication between your Web Browser and our Servers. This is the same technology used by banks and brokerage houses to secure communication. We use strong passwords and implement various other application-specific security measures. GL Online is hosted on Microsoft Azure Platform that guarantees 99.95% up time. All your data is automatically backed up. For service status, please see Windows Azure Service Dashboard. Top
How much does General Ledger Online Cost?
Please see Signup page. Top
Do you provide a free trial subscription?
We provide a special promotional price of $5 for the first month (non-refundable) to allow you to evaluate General Ledger Online. You may cancel if GL Online does not meet your needs. You may also be interested in watching GL Online videos posted on this site. Top
I am an accounting professional, can I create multiple GL Online subscriptions for multiple clients (companies)?
Yes, you can create multiple GL Online subscriptions to maintain books for multiple companies. Upon login, you will be presented with a list of your subscriptions. You can also conveniently switch subscription after login (Options | Switch Subscription link). This is particularly useful for accounting professionals who maintain books for multiple clients. Top
Can multiple users access a single account?
Yes. Each user has their own login credentials subject to the permissions granted to each user. To add or manage users, in GL Online, choose Options | Manage Users. See Signup page for the maximum number of users allowed. Top
How many years of data can I store in my GL Online account?
You may store up to 5 years of data in your GL Online account. Top
Can I upgrade or downgrade my account subscription later?
Yes. Log into your GL Online account. Go to Options | My Plan. Click on Change Plan link. Any previously paid charges are non-refundable per the Terms and Conditions. Top
How do I access my GL Online payment history?
We have partnered with Amazon Payments to carry out monthly billing for your GL Online account. Access your GL Online billing information at Amazon Payments site. Top
Can I cancel anytime?
Yes, you may cancel anytime. There is no minimum term commitment. Any previously paid charges are non-refundable. See Terms and Conditions for full details. To cancel, visit your subscription details at the Amazon Payments site. Top
Can I access GL Online from Windows, Mac, Android, iOS (iPad, iPhone) or Unix?
Yes. GL Online uses the standard HTTPs protocol and HTML tags. Any modern browser connected to the Internet can securely access GL Online. Top